This Spring PCS conducted User Groups  in Florida, South Carolina, Georgia, Texas (Dallas & Houston), Minnesota, California, Delaware, and two webinars online. Based on customer feedback we will conduct a TrakNOW only user group on June 15 for customers in California. Thanks for the idea!

Conducting the user groups is a major operation for PCS and involved 7 people traveling and many others working behind the scenes at the office.The user groups provide an opportunity for districts to collaborate, discuss ideas, and provide feedback on current and new products.

New products discussed included options for upgrading to web based systems and online applications. Feedback regarding the online applications was extremely helpful to determine the direction we will develop this product. A few districts volunteered to be beta sites.

Feedback regarding enhancements to RIGHTrak, FASTrak, and NetPOS was also very helpful. Presenting new features always stirs up even more ideas for more new features, for example, accepting Credit Cards on the POS line or through a NetCash Machine.

Some observations regarding regulations:

• Not that many districts are moving to Community Eligibility. That being said, RIGHTrak reports can assist districts in analyzing their options.
• Customers in Minnesota reported that Breakfasts and meals for students that have a Reduced status will now be offered at no charge.
• Districts in California reported the state claim may change during the summer
• Eligibility rollback is not a hot topic (yet)

We posted User Group pictures on PCS’s Facebook page.

See you next year!