Low Balance Notifications, Negative Balance Tracking, Automated E-mails, Letters, Payment Plans, Reporting, and Statistics
Using Collections Assistant, customers report debt reduction of as much as 70% year over year, along with fewer instances of “shaming”.
To Learn More about Collections Assistant from PCS, watch the video and click the button. We’ll direct you to a page where you can download a Collections Assistant Feature Sheet
The Need for Collections Assistance
Now more than ever, with the expiration of waivers, Districts will need assistance managing debt. With continuing staffing shortages, the need to automate communications with parents is more important than ever. In many cases multiple notifications will be necessary.
A perfect storm of increasing costs and economic pressures may result in mounting negative balances, and existing POS systems lack many of the specialized workflow management tools required to tackle this problem head on.
Advantages and Benefits
ROI – the greater the debt the bigger the benefit in debt reduction
Reputation Protection – avoids potential negative press involved in using collections agencies
Analytics – District-wide dashboard for monitoring debt and collections
Accountability – daily & weekly aging reports with alerts; complete audit trail
Specialized Collections Management Tools
Automated, personalized email and paper notifications
Definable frequency escalation
Flexible Payment plans with automatic reminders
POS system integration providing individual and family balance history
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