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Viewing posts from: November 2015

PCS Support Gains High Customer Satisfaction Rating

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Newsletter Item, Uncategorized

We are very pleased to report that for the months of August and September, our busiest months of the year, our customers gave PCS Support a very high “Customer Satisfaction” rating. The support team performed in an outstanding fashion resolving customer issues and assisting customers to get the year going on the right foot.

In addition, there were fewer calls during August and September this year than last year, even though this year we have more customers. Our emphasis on pro-active support through the use of video and live webinars is paying off to everyone’s benefit. So, congratulations to all involved for bringing us successfully through the challenges of year start.

SNA of SC 62nd Annual Conference

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Newsletter Item, SNA Event, Uncategorized

Becki in the boothThe rains came down and our friends in South Carolina experienced historic flooding, as reported nationwide in all media outlets. But, the floods didn’t stop the SNA of SC 62nd Annual Conference.

We were proud to see the SC communities coming together to help each other out. Several of our own customers opened up their cafeterias and served meals to families who were displaced by the floods. At the conference in beautiful Myrtle Beach this year donations were made to go towards helping with the recovery. We are certain they will be put to good use and help to restore what was lost within the community. Despite the devastation, the weather was beautiful for the conference week.

We were proud once again to be a sponsor and participate to in the Dr. Vivian B. Pilant Scholarship Golf Tournament. Our own Becki Rogers was on the conference planning committee this year. Seeing all that goes into planning these events and following them through to fruition is a real learning opportunity with a great reward. Becki is also serving on the SNA of SC Industry Advisory Committee for the 2015-2016 year. PCS values our relationships with our customers and welcomes opportunities to serve you within your local SNAs. Together there is nothing we can’t accomplish.

Becki with Alexis Shook from Sumter School District

Becki with Alexis Shook from Sumter School District

NYSNA 64th Annual Conference Report

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Newsletter Item, SNA Event, Uncategorized

Bhaumik Thaker attented this Year’s NYSNA Conference and was happy to report that attendance was even better than last year. It was a pleasure getting together with some of our customers, Lisa Ostrowski from North Colonies Central Schools, Cathy Drumm from Hudson City School District & Linda Lee and Carlene Evans from Shenendehowa Central School District. The industry dinner and Breakfast was a great opportunity to meet new people on a more personal level.

Bhaumik and Lisa

Bhaumik and Lisa

Bhaumik Linda and Carlene

Bhaumik Linda and Carlene

Bhaumik and Cathy D.

Bhaumik and Cathy

Customers in the News

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Customers, Newsletter Item, Uncategorized

Cafeteria nutrition a balancing act at Redlands schools

(Redlands Unified School District, CA)

Massachusetts Farm to School Project aids healthy eating in Tewksbury schools

(Tewksbury Public Schools, MA)

Faribault High School ranks highly in national healthy food challenge

(Faribault Public Schools, MN)