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Technician of the Month

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Newsletter Item, PCS Employee, Uncategorized

April 2014 - Eric GEric Garcia
Support Supervisor

Congratulations to Eric Garcia, PCS’s Support Tech of the Month on his promotion to Supervisor, for the Support Department. This marks the second time in a 12 month period Eric has received this accolade and it is well deserved. Knowledgeable in Hardware, Software and Networking, Eric has been a key player in several large accounts that require his expertise. No matter how large or small, it is Eric’s unwavering commitment and devotion to every customer that sets him apart. But don’t take our word for it, here is just one example of what our customers are saying about Eric!

“I was having communication problems using Student Universal Pin #, and was in the process of addressing the issue with PCS when our phone line went down. Two days later, the phone started working and the first person to call that morning was Tech Eric Garcia! He immediately fixed my issue and was so helpful!!!!! Thank you PCS for not dropping the ball on me!!!! Had your Company and Employees not been so dedicated, I would still be struggling to enter these student meals manually. If we were located nearby, I would invite the whole crew for lunch!!”
Jamie Bigford – Okeechobee County School District, FL