Viewing posts categorised under: Newsletter Item

Featured Employee -October 2014

admin
0 comments
Newsletter Item, Uncategorized

Featured PCS Employee

Juan M - TechJuan Morales

Support Technician

Juan Morales, took more support calls than anyone else during this year’s school start, so needless to say, he is a hard worker and very dedicated technician. His background in hardware and software makes him a big asset for the support team. He is a Tech of many hats, supporting the RIGHTrak, FASTrak, and NetPOS, as well as the new cloud based SDMS and QSP4 systems. Plus, Juan handles the PayPAMS escalation tickets.

“Juan is so nice and pleasant to talk to. He is very friendly, I even got a little giggle out of him. I really am computer challenged, so talking to him gives me confidence.”

Cindy Robson – Aurora Public Schools, CO

Featured Customer

admin
0 comments
Customers, Newsletter Item, Uncategorized

carltonrobertsCarlton Roberts

Director, Child Nutrition

Tuscaloosa City Schools, AL

Carlton has served Tuscaloosa City for 26 Years. Recently Carlton expanded the school services to included a Cafe at the Central Office, to make it convenient for employees to eat on campus. Carlton is currently in the process of providing dinners for the all after school programs. Along with implementing the New Meal Pattern he has started a full salad bar at all 19 schools, breakfast in the classroom, and this year has instituted CEP.

In addition to his work at TCS, Carlton is the State Conference Exhibits Coordinator and serves as the go between with vendors and the state association. As Multi Unit Chair he represents Directors throughout Alabama promoting the State Association’s Plan of Action along with many other responsibilities.

Carlton just received his Associate Of Arts Hospitality, Travel and Tourism degree and Bachelor of Science in Business degree from University of Phoenix.

Free Online Cashier Training

admin
0 comments
Newsletter Item, Uncategorized

Free Online Cashier Training from Child Nutrition Training Solutions

Check out this free online resource for cashier training, providing the ins and outs of recognizing a reimbursable meal. It’s a fun, interactive, and instructive experience for your cashiers!

Click to go to Online Cashier Training

Advice from Support

admin
0 comments
Newsletter Item, Uncategorized

A frequent issue this year-start involves new versions and/or updates of antivirus software that are blocking the communications ports between FASTrak and Alanas / NetPOS touch screens. This creates a “PC Time-Out” error message. If you run into this situation, please make sure that your IT department excludes the following ports from the antivirus software: Ports 5600, 200, 204, 203, 6600, and 6601.

Featured Solutions Partner  – TigerChef

admin
0 comments
Newsletter Item, Uncategorized

Fast Food Trays in all Sorts of Colors, Sizes, and Materials

Tiger Chef

Fast Food Trays are as efficient as they are light weight, non-breakable, easy to clean and re-use.

As the school year approaches, be sure you’re stocked up with fast food trays for your cafeteria. TigerChef carries a full supply of food trays.

This September, mention PCS and get 10% off Off Fast Food Trays:  Cambro, Crestware, Update, Winco, Carlisle. Use promo code TRAY10.

Click image to browse the Tiger Chef tray collection

traysTigerChef understands the distinctive needs of school cafeterias. Managers can work with a supply company that can provide solutions based on understanding your business.

Get new trays, smallwares, serving utensils and equipment. Check out all of their great products and the benefits of creating an account with new account discounts, ongoing loyalty rewards, and more.

Focus on the School Food Service Community

admin
0 comments
Newsletter Item, Uncategorized

 Aiding the School Food Service Community

School Food Service Worker Aids Victims of DisastersJoanne Terry
Administrative Assistant II, Food & Nutrition Services
Charlotte County Public Schools, FL

Joanne has been involved in School Food Service at CCPS since February 2006 and has worked at Champ’s Cafe since July, 2008. Joanne served as a Florida Highway Patrolman and was a Corporal with the Sheriff’s department in Charlotte County before joining CCPS! A head on collision on-the-job with a drunk driver resulted in neck surgery and a career change for Joanne.

The special thing about Joanne is that she pays it forward by coordinating relief efforts specifically aimed at members of the school food service community who are victims of disasters. So, instead of sending relief to other organizations, she galvanized her community, which has grown and grown, to focus much needed help to the food service department families affected in disaster areas. She has also been a great help to our PCS Regional Sales director, Denise Lessard, in putting together the Florida User Group.

Joanne shares her story:  Click to watch Joanne’s video

Customer of the Month

admin
0 comments
Customers, Newsletter Item, Uncategorized

Clayton County - GA

A long time customer, Clayton County Public Schools in Georgia have been with PCS since 1999 and have implemented the full PCS product line, front and back office including PayPAMS.

Director, Audrey Hamilton, M. Ed., is proud of her two CCPS schools that just won the Southeastern Dairy Association’s highest participation award. Lee Street ES won an Atlanta Falcon’s Pep Rally (players and cheerleaders visited the school) and Roberts Middle School won the second place prize of $2,500.00!

Audrey

CCPS is a progressive district and is the first Metro Atlanta school district to fully implement USDA’s Community Eligibility Program (CEP) where all students receive meals at “no cost” regardless of their family income. PCS software supports CEP, smoothing the transition for all involved.

Clayton County has worked closely with PCS in the development of a special POS Validation Mode to help reduce student debt on their lunch accounts, as well as many TrakNOW menu planning and inventory costing reports, that facilitate detailed cost analysis and we look forward continued successful projects.

 

 

PosNOW Technical Update

admin
0 comments
Newsletter Item, Uncategorized

PCS is preparing a new version of RIGHTrak that contains the much anticipated component, “Mobility as a Service”. This new version provides improved communications with PayPAMs.

California customers should note that this update will include a new CNIPS export file. This revised file structure contains the new fields that are requested by the State of California.

Technician of the Month

admin
0 comments
Newsletter Item, Uncategorized

BhaumikBhaumik Thaker, Senior QA Technician

Bhaumik Thaker has been with PCS for seven years, starting as a junior support technician and moving up and up, serving as a support supervisor, team leader, and most recently performing Quality Assurance for the development team. “B” as we call him, brings a tremendous amount of experience to every project and support task, and is presently very involved with the roll out of the web based RightNOW upgrade for RIGHTrak.

“Over the last year the FNS staff of the Hernando County School District have gotten to know Bhaumik.  He is a really friendly, generous person and fun to be around.  He also is a top notch technician.  I could not ask for a more helpful, responsive technician.  He takes time to listen to to our concerns and does a great job addressing our issues.  Bhaumik is a great asset to PCS and we are grateful for all of his assistance in Hernando County.”

Lori Drenth, M.S., R.D., S.N.S.
Director, Food and Nutrition Services
Hernando County School District

PayPAMS – New Online F&R Apps and Eligibility Check

admin
0 comments
Newsletter Item, Uncategorized

PAMSPCS is launching a few test sites this Fall for online Free and Reduced web applications. Utilizing our PayPAMS Parent Account Management System and Web Portal. Parents and guardians will be able to enter family, student, and income information quickly and efficiently, with the  completed application being sent electronically to the RIGHTrak or RightNOW for processing and approval.

In addition, parents can check eligibility status online and download or print eligibility status letters through PayPAMS Online Eligibility Check. Stay tuned for information about the general release of these new products.