Blog
Oct
Featured PCS Employee
Juan Morales
Support Technician
Juan Morales, took more support calls than anyone else during this year’s school start, so needless to say, he is a hard worker and very dedicated technician. His background in hardware and software makes him a big asset for the support team. He is a Tech of many hats, supporting the RIGHTrak, FASTrak, and NetPOS, as well as the new cloud based SDMS and QSP4 systems. Plus, Juan handles the PayPAMS escalation tickets.
“Juan is so nice and pleasant to talk to. He is very friendly, I even got a little giggle out of him. I really am computer challenged, so talking to him gives me confidence.”
Cindy Robson – Aurora Public Schools, CO
Oct
Director, Child Nutrition
Tuscaloosa City Schools, AL
Carlton has served Tuscaloosa City for 26 Years. Recently Carlton expanded the school services to included a Cafe at the Central Office, to make it convenient for employees to eat on campus. Carlton is currently in the process of providing dinners for the all after school programs. Along with implementing the New Meal Pattern he has started a full salad bar at all 19 schools, breakfast in the classroom, and this year has instituted CEP.
In addition to his work at TCS, Carlton is the State Conference Exhibits Coordinator and serves as the go between with vendors and the state association. As Multi Unit Chair he represents Directors throughout Alabama promoting the State Association’s Plan of Action along with many other responsibilities.
Carlton just received his Associate Of Arts Hospitality, Travel and Tourism degree and Bachelor of Science in Business degree from University of Phoenix.
Oct
Free Online Cashier Training from Child Nutrition Training Solutions
Check out this free online resource for cashier training, providing the ins and outs of recognizing a reimbursable meal. It’s a fun, interactive, and instructive experience for your cashiers!
Oct
A frequent issue this year-start involves new versions and/or updates of antivirus software that are blocking the communications ports between FASTrak and Alanas / NetPOS touch screens. This creates a “PC Time-Out” error message. If you run into this situation, please make sure that your IT department excludes the following ports from the antivirus software: Ports 5600, 200, 204, 203, 6600, and 6601.
Sep
Fast Food Trays in all Sorts of Colors, Sizes, and Materials

Fast Food Trays are as efficient as they are light weight, non-breakable, easy to clean and re-use.
As the school year approaches, be sure you’re stocked up with fast food trays for your cafeteria. TigerChef carries a full supply of food trays.
This September, mention PCS and get 10% off Off Fast Food Trays: Cambro, Crestware, Update, Winco, Carlisle. Use promo code TRAY10.
Click image to browse the Tiger Chef tray collection
TigerChef understands the distinctive needs of school cafeterias. Managers can work with a supply company that can provide solutions based on understanding your business.
Get new trays, smallwares, serving utensils and equipment. Check out all of their great products and the benefits of creating an account with new account discounts, ongoing loyalty rewards, and more.
Sep
Aiding the School Food Service Community
Joanne Terry
Administrative Assistant II, Food & Nutrition Services
Charlotte County Public Schools, FL
Joanne has been involved in School Food Service at CCPS since February 2006 and has worked at Champ’s Cafe since July, 2008. Joanne served as a Florida Highway Patrolman and was a Corporal with the Sheriff’s department in Charlotte County before joining CCPS! A head on collision on-the-job with a drunk driver resulted in neck surgery and a career change for Joanne.
The special thing about Joanne is that she pays it forward by coordinating relief efforts specifically aimed at members of the school food service community who are victims of disasters. So, instead of sending relief to other organizations, she galvanized her community, which has grown and grown, to focus much needed help to the food service department families affected in disaster areas. She has also been a great help to our PCS Regional Sales director, Denise Lessard, in putting together the Florida User Group.
Joanne shares her story: Click to watch Joanne’s video
Aug
A long time customer, Clayton County Public Schools in Georgia have been with PCS since 1999 and have implemented the full PCS product line, front and back office including PayPAMS.
Director, Audrey Hamilton, M. Ed., is proud of her two CCPS schools that just won the Southeastern Dairy Association’s highest participation award. Lee Street ES won an Atlanta Falcon’s Pep Rally (players and cheerleaders visited the school) and Roberts Middle School won the second place prize of $2,500.00!
CCPS is a progressive district and is the first Metro Atlanta school district to fully implement USDA’s Community Eligibility Program (CEP) where all students receive meals at “no cost” regardless of their family income. PCS software supports CEP, smoothing the transition for all involved.
Clayton County has worked closely with PCS in the development of a special POS Validation Mode to help reduce student debt on their lunch accounts, as well as many TrakNOW menu planning and inventory costing reports, that facilitate detailed cost analysis and we look forward continued successful projects.
Aug
PCS is preparing a new version of RIGHTrak that contains the much anticipated component, “Mobility as a Service”. This new version provides improved communications with PayPAMs.
California customers should note that this update will include a new CNIPS export file. This revised file structure contains the new fields that are requested by the State of California.
Aug
Bhaumik Thaker, Senior QA Technician
Bhaumik Thaker has been with PCS for seven years, starting as a junior support technician and moving up and up, serving as a support supervisor, team leader, and most recently performing Quality Assurance for the development team. “B” as we call him, brings a tremendous amount of experience to every project and support task, and is presently very involved with the roll out of the web based RightNOW upgrade for RIGHTrak.
“Over the last year the FNS staff of the Hernando County School District have gotten to know Bhaumik. He is a really friendly, generous person and fun to be around. He also is a top notch technician. I could not ask for a more helpful, responsive technician. He takes time to listen to to our concerns and does a great job addressing our issues. Bhaumik is a great asset to PCS and we are grateful for all of his assistance in Hernando County.”
Lori Drenth, M.S., R.D., S.N.S.
Director, Food and Nutrition Services
Hernando County School District
Aug
PCS is launching a few test sites this Fall for online Free and Reduced web applications. Utilizing our PayPAMS Parent Account Management System and Web Portal. Parents and guardians will be able to enter family, student, and income information quickly and efficiently, with the completed application being sent electronically to the RIGHTrak or RightNOW for processing and approval.
In addition, parents can check eligibility status online and download or print eligibility status letters through PayPAMS Online Eligibility Check. Stay tuned for information about the general release of these new products.
Recent Posts
- Unlocking Efficiency with PCS Solutions for K-12 Schools
- Recognizing National School Lunch Week
- SCHOOL LUNCH NUTRITION NEWS: How school lunches have transformed over the years
- SCHOOL LUNCH NEWS: School Lunch Time Too Short? Law Makers Have a Solution
- School Districts Can Earn Trip to Las Vegas by Improving School Meals, Sharing Best Practices
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