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61st SNA of SC Annual Conference

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Becki Rogers and Ava Wojcik had a great time “Going the Distance for Child Nutrition” at the 61st  School Nutrition Association of South Carolina Annual Conference in beautiful Myrtle Beach last month. They were able to spend some time with some of our fabulous customers as well as meet many new friends. We also enjoyed sponsoring and playing in the golf tournament this year that was put together by one of our favorite customers, Todd Bedenbaugh, director of Lexington/Richland 5 School District.

SC SNA Becki and Ava SNA of SC Golf Tournament

We look forward to seeing everyone again next year back in Myrtle Beach! Don’t forget to pop over to the PCS Facebook page and check out more pictures from the conference!

TrakNOW Supports Unlimited Allergens

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TrakNOW new release supports unlimited allergens

Users can now track additional allergens, plus intolerance’s, additives and flavorings.

The TrakNOW team is excited to share that many of our users are thrilled with the new “unlimited allergens” feature that was included in our latest version release. They are already taking full advantage of the new feature by adding the less common food allergens, such as corn and melons, to the existing list of the top eight allergens.

TrakNOW AllergensUsers are most excited to have the flexibility with this feature to add other food intolerance’s, such as lactose and gluten, and food additives like artificial coloring’s, such as red (carmine), and flavorings, such as MSG and Nitrates.These food allergen/intolerance flags, and abbreviations, are carried throughout the system from items to recipes to menus to production records and many other reports. To find out more about this exciting new feature contact your TrakNOW Implementation Specialist.

Click to learn more about all TrakNOWs features

New Regional Sales Director

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Introducing Our New Regional Sales Director

BhaumikWe would like to welcome Bhaumik Thaker to his new position as Regional Sales Director and Account Representative for Delaware, Pennsylvania, New York, and Connecticut.

“B” as we affectionately call him, brings a tremendous amount of experience to his new position, which his customers will find most valuable moving forward. He started with PCS seven years ago as a junior support technician, then serving as a support supervisor, team leader, and most recently performing Quality Assurance for the RightNOW central office software development team. Many of you probably have talked to “B” on the support line or met him at one of the SNA conferences. He is looking forward to getting reacquainted with many of you, as well as meeting new customers. Congratulations to Bhaumik on his new position!

 

Social media impact on business reputation

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Marketing, Social Media, Uncategorized

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2014 Crystal Conference

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Editorials, Marketing, Uncategorized

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Bussines Editorial

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Business Ideas, Editorials, Marketing, Uncategorized

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Aliquam ut nunc vehicula enim tincidunt

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Editorials, Social Media, Uncategorized

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Advice from Support

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Newsletter Item, Uncategorized

Advice from Support

Due to the well-planned webinars, documentation, and videos this year, we’ve had a 40% decrease of support calls compared to this time last year regarding Verification. Now that year start is over and verification is well on its way, we are busy testing the new versions of RIGHTrak and FASTrak.

Some of the features include:

  • An enhancement to the Sales and Meal Counts Report to show meal counts without decimals.
  • An enhancement to the Register Report with the ability to query by cashier.
  • Enhancements to the Event Log in FASTrak to query by cashier and/or transaction amount.
  • The most anticipated item of the year: Mobility as a service in RIGHTrak rather than as a separate agent (program). This eliminates problems that result from rebooting servers.

Featured Employee -October 2014

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Featured PCS Employee

Juan M - TechJuan Morales

Support Technician

Juan Morales, took more support calls than anyone else during this year’s school start, so needless to say, he is a hard worker and very dedicated technician. His background in hardware and software makes him a big asset for the support team. He is a Tech of many hats, supporting the RIGHTrak, FASTrak, and NetPOS, as well as the new cloud based SDMS and QSP4 systems. Plus, Juan handles the PayPAMS escalation tickets.

“Juan is so nice and pleasant to talk to. He is very friendly, I even got a little giggle out of him. I really am computer challenged, so talking to him gives me confidence.”

Cindy Robson – Aurora Public Schools, CO

Featured Customer

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Customers, Newsletter Item, Uncategorized

carltonrobertsCarlton Roberts

Director, Child Nutrition

Tuscaloosa City Schools, AL

Carlton has served Tuscaloosa City for 26 Years. Recently Carlton expanded the school services to included a Cafe at the Central Office, to make it convenient for employees to eat on campus. Carlton is currently in the process of providing dinners for the all after school programs. Along with implementing the New Meal Pattern he has started a full salad bar at all 19 schools, breakfast in the classroom, and this year has instituted CEP.

In addition to his work at TCS, Carlton is the State Conference Exhibits Coordinator and serves as the go between with vendors and the state association. As Multi Unit Chair he represents Directors throughout Alabama promoting the State Association’s Plan of Action along with many other responsibilities.

Carlton just received his Associate Of Arts Hospitality, Travel and Tourism degree and Bachelor of Science in Business degree from University of Phoenix.