Blog

Oct
In the fast-paced environment of K-12 schools, managing food and nutrition services can be a daunting task. PCS offers a suite of innovative solutions designed to streamline operations, enhance efficiency, and improve service delivery in school cafeterias. Here’s how PCS solutions are making a difference.
- Streamlined Front of the House Operations
PCS’s WebPOS system revolutionizes the way school cafeterias operate. By providing a web-based Point of Service (POS) solution, it supports cafeteria serving lines, classrooms, and remote operations with real-time updates and offline capabilities. This system has features like allergen alerts and express modes to speed up service lines, ensuring that students receive their meals quickly and safely. - Efficient Back of the House Management
The TrakNOW system is a powerhouse for back-office operations, offering comprehensive supply chain management. It facilitates everything from ordering and inventory management to menu planning and nutrient analysis. This integration ensures that schools meet USDA requirements while providing nutritious meals to students. - Enhanced Parent Engagement
PCS’s PayPAMS Family Portal is a cloud-hosted platform that allows parents to manage meal payments and view purchase histories effortlessly. Available on all popular web browsers, plus iOS and Android devices, makes it accessible for all parents to stay informed about their children’s meal plans and account balances. In addition, parents and students alike can view menu choices and nutrition online. - Digital Document Management
The PayPAMS Family Portal and PCS Forms provide online solutions to various paper-based processes, such as free & reduced meal applications and household income surveys. This not only reduces paperwork but also ensures accuracy and compliance with regulatory standards. These solutions integrate seamlessly with PCS modules and existing school student information systems. - Special Diets Management
Managing special dietary needs is crucial in school environments where school boards and superintendents require their food and nutrition services to support special needs. PCS is the only provider of advanced allergen management systems that tracks allergens, food sensitivities, cultural preferences, and clinical directives. By facilitating communication between doctors, parents, and school staff, Special Diets assures that students with specific preferences and dietary requirements will receive the safe and healthy meals they require. - Comprehensive Reporting and Accountability
PCS Central provides powerful reporting tools that help schools maintain accountability for meal programs. From meal counts to financial claims, these reports offer insights into the performance of food services, helping administrators make informed decisions.
Conclusion
PCS Revenue Control Systems empowers K-12 schools by providing technology-driven solutions that streamline cafeteria operations, enhance parent engagement, and ensure compliance with nutritional standards. By adopting PCS solutions, schools can focus more on delivering quality education while efficiently managing their food services.

Jun
CDC’s “Considerations for Schools” document outlines how to help protect students, teachers, administrators and staff while slowing the spread of COVID-19. School nutrition technology companies are simultaneously focused on meeting school’s emergency needs, as well as shifting development priorities to providing solutions for opening this Fall.
The normally bustling cafeteria line and lunch room may become COVID quite.
Converting lunchrooms into classrooms is being discussed along with staggered and split schedules or alternating days for school site and remote learning. These are just a few of the challenges facing school nutrition operators. Limits on congregation of all types will limit cafeteria feeding and expand prepackaged or plated meals, already being provided for emergency feeding, to the classroom and alternate serving areas.
At risk students and staff may be urged to bring their own meals, unless extra precautions can be taken. Software that tracks allergies and food sensitivities may need to add new categories for at risk patrons.
Classroom meal service may resemble breakfast in the classroom, but with the need to provide more choices.
As many operators rely on ala carte to balance their budgets, a way to provide ala carte options and possibly entree choices is needed. The sheer volume of individual meals and complications of split schedules and alternate day feeding will require new meal ordering technology for teachers or other staff and possibly pre-ordering of meals by parents.

“Touchless” solutions are an important part of nutrition technology’s future.
Cafeteria line service will have to be modified for small groups with social distancing, and preferably touchless meal account activation and no cash transactions. Keypads, finger image, and palm scanning may be come things of the past. Alternate serving areas will require additional portable technology for meal accountability and ala carte sales.
More schools will likely qualify for the Community Eligibility Program, given the record breaking increase in unemployment. Schools that already qualify and haven’t switched may move to CEP. The possibility of a waivers being extended through the 20/21 school year could change the operations and business model completely.
Some thoughts about technology changes you may need to consider
Presently waivers are providing for emergency meals and food distribution and delivery through August 31. Alternate means of counting meals and tracking reimbursements are many. Some technology companies are providing free online applications during the COVID-19 crisis.
Touchless POS peripherals for student identification and automated meal transactions
Keypads utilized for student account identification are problematical. It is not feasible to keep up with the spraying, wiping and sanitizing of Keypads, even with smaller groups of students passing through. Solutions included “always on” scanners, that don’t require a cashier to shoot the barcode, or rosters with pictures, maybe even automated digital facial recognition technology could become available.

Paperless options
Paper rosters and paper in general will be a problem because of the number of times it changes hands. Meal ordering systems for the teachers or other staff on a classroom computer or mobile tablet are needed. The ability to process whole classrooms in seconds, with an onscreen picture roster, would help. Allergy alerts and special dietary restriction messages should be supported. Processing paper F&R applications requiring manual entry or scanning will need shift completely over to web F&R applications, allowing parents to apply and receive their student’s meal status online is the solution.
Meal Ordering systems
Ordering systems are relatively new. There are two main types, ones that order from the classroom and ones that are accessed through a parent portal for ordering by parents at home or on their phones. Check with you technology provider to see what they have or look for other providers. These systems don’t necessarily have to be integrated with existing POS or back office systems.
Meal payments
Forms of payment and prepayment such as cash and checks, like paper rosters, fall into the category of things to be avoided. Prepayment for meals and ala-carte online, already provided by most technology companies is the obvious solution.
The challenges are many and nutrition technology companies are racing to provide affordable solutions in time for schools starting in late Summer and Fall.
Here are PCS technology solutions already available, with more to come soon.

Oct
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Oct
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