October 1, 2014
Advice from Support
A frequent issue this year-start involves new versions and/or updates of antivirus software that are blocking the communications ports between FASTrak and Alanas / NetPOS touch screens. This creates a “PC Time-Out” error message. If you run into this situation, please make sure that your IT department excludes the following ports from the antivirus software: Ports 5600, 200, 204, 203, 6600, and 6601.
