Advice from Support

Advice from Support

Due to the well-planned webinars, documentation, and videos this year, we’ve had a 40% decrease of support calls compared to this time last year regarding Verification. Now that year start is over and verification is well on its way, we are busy testing the new versions of RIGHTrak and FASTrak.

Some of the features include:

• An enhancement to the Sales and Meal Counts Report to show meal counts without decimals.
• An enhancement to the Register Report with the ability to query by cashier.
• Enhancements to the Event Log in FASTrak to query by cashier and/or transaction amount.
• The most anticipated item of the year: Mobility as a service in RIGHTrak rather than as a separate agent (program). This eliminates problems that result from rebooting servers.