PCS News February 2014
We hope that everyone has enjoyed their holidays and started the New Year with renewed energy.The pre and post holiday season is the busiest we have seen in a number of years. There are so many challenges facing our industry at this time and we are working hard to provide new and improved technology solutions as quickly as we can. On that note, we want to remind all of our customers of that we are continuing...
SNA State Conferences
October and November were busy months for PCS. There were four annual conferences and an industry seminar where PCS was represented. On October 29th, Dave Smith, PCS Document Manager, attended the 62nd Annual Conference of the SNA of Massachusetts at the DCU Center in Worcester, MA. The attending members of the SNA of MA were able to visit with nearly 160 exhibitors displaying everything from food and kitchen equipment to School Food Service Management Software and...
Tech Tip of the Month December 2013
One of the most important things you do every day is to backup your files. RIGHTrak and FASTrak include many options for backing up data files. Look in the Maintenance Menu and you'll see choices such as: Quick Full Backup to Hard Disk, Diskette/Removable Media Full Backup, Diskette/Removable Media Custom Backup, Special Backup, and Full Archive Backup to Any Drive. The Day End Procedure in FASTrak automatically performs a Quick Backup to Hard Disk, and backup...
Technician of the Month December 2013
In his short time as a Technician, Michael has taken on many projects, including new customers and installations. Michael excels at customer service and is known for being well organized. Appreciated by many customers, Mike is often described as a "very knowledgeable, patient, and helpful" technician. "I really appreciate Michael Mildorf's patience - explaining and walking me through each step -and diligence of checking and double checking everything. He was very helpful, was able to resolve...
Customer of the Month December 2013
This month's featured district is Vista Unified School District in California. Child Nutrition Director, Brock Smith had a bold initiative to change out his point of sale as well as his production and inventory systems for this school year. Brock has an exceptionally dedicated staff that supported the decision to go with PCS and have everything up and running for the new school year. Judi Luna, Supervisor, was a key player in getting the system...
SNA 2013 Annual Patron Meeting
SNA hosted a record number of industry members at the 2013 Annual Patron Meeting, held near their headquarters in National Harbor, MD. Our Director of Product & Business Development, Gabe Aiello, was in attendance. The presenters and large district director participants provided extremely important information and feedback to members regarding industry trends and projections. Gabe was able some time during the "mega issue" discussion with some of our technology company competitors and compare notes in...
Customer of the Month, October 2013
This month we'd like to feature the Beaufort County School District of Beaufort, South Carolina. Beaufort joined the PCS family in August of this year. Beaufort is located on Port Royal Island in the heart of the Sea Islands and Lowcountry. The city of Beaufort is the 2nd oldest city in South Carolina, second only to Charleston. Locations within the school district you may have heard of are Parris Island and Hilton Head Island. The...
Solutions Partner of the Month, October 2013
Beautiful menus, easy to create Imagine how your customers would react if your menus included pictures, helpful descriptions, and understandable nutritionals. Nutrislice Menus are simple and easy to use for districts, and present school foods in a beautiful, intuitive interface. They are the only school menu publishing tool that lets you enter menu information once, and then publishes that menu into multiple communication channels so that parents and students can easily access your menus wherever they are. Give...
New School Year Started
Now that year start is well under way, we hope that all of our customers have had a chance to take a step back and evaluate how things are going. As always, we appreciate any feedback that you may have. RightNOW, PayPAMS and TrakNOW support teams put out the maximum effort for school start. In addition, based on customer suggestions, we provided more webinars and video instruction at the PCS-NOW Online Help Center. We hope...
Pre-Coded Inventory Database for Alabama
Winston County spurs creation of pre-coded inventory database for new Alabama Customers using TrakNOW Nutrition and Inventory components. Winston County was one of 6 districts in Alabama that came to us at the same time in anticipation of the new regulations. They had been using our point of sale for quite a while, along with over 80 other districts in Alabama. For back of the house they were still doing everything with pencil and paper. All...