PCS Support Gives You:
- Toll Free Help Desk for ALL users
- Online Support
- On – site training & Web Remote Training
- Video training & Knowledge Base
- Free Webinars, User Groups
- Webinar and User Group Archives
Support to Fit Every User
- Parents can contact PayPAMS directly for first-line support online via live chat.
- Site Managers can contact PCS Front and Back Office Support directly on a toll free line.
- Regional specialists work early and late shifts for different time zones.
- Focus on Quality Assurance and Support Staff training pays off with lower call volumes in general.
- Back Office Implementation Specialists are all former supervisors from districts with central warehouses and central kitchens, including some with master’s degrees in dietetics.