PCS Support Gives You:
Support to Fit Every User
- Parents can contact PayPAMS directly for first-line support online via live chat.
- Site Managers can contact PCS Front and Back Office Support directly on a toll free line.
- Regional specialists work early and late shifts for different time zones.
- Focus on Quality Assurance and Support Staff training pays off with lower call volumes in general.
- Back Office Implementation Specialists are all former supervisors from districts with central warehouses and central kitchens, including some with master’s degrees in dietetics.
This allows our support technicians to better examine and diagnose system issues to resolve problems. Our technical support team is available during all school operating hours, 7am-7pm EST.
Feel free to use one of our many support resolution options.