Sandy Lewis – Food Service Supervisor

Biddeford Schools, ME

A PCS customer since 2006, Sandy oversees the food service program in 3 districts. In addition to Biddeford, where she already has PCS, she oversaw the installation of RIGHTrak/FASTrak and NetPOS in Dayton School District this year. This presented a unique challenge because Dayton shares food service and business services with Biddeford but maintains its own database. Sandy handled the situation from start to finish with aplomb, helping to coordinate all those involved: IT, Support, and business services at the districts, the cafeteria managers, and of course, PCS!

          For POS hardware Sandy uses NEDs, Silentouch, Bolts, and has PayPAMS as her payments solution. When asked what feature or product she likes best about PCS, Sandy replied that the” Reports are awesome, very helpful and detailed.”

          Sandy says that even though Biddeford is her biggest district but she worries about it the least because “The system is up and running properly. I can go to other districts and take care of them knowing that the system at Biddeford works so well that I can rely on it to get me through the day and help perform all the functions necessary to efficiently run my school food service department. If there is a problem, I call support and they nip it right in the bud, something I haven’t experienced to the same degree with other companies.”

          Does she have a favorite support person? Well, if you know Sandy, then her answer will come as no surprise to you. “Everyone’s great!”

          We feel the same about you Sandy! In the words of our Regional Sales Director, Connie Sturman, “Sandy stands out for her upbeat and friendly personality. Any request or comment she makes is done respectfully and patiently. Sandy always has a good word and positive attitude and she is a pleasure to work with!”