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Customer of the Month

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Jay TurnerJay Turner
Food Service Director
Elwood Community Schools, IN

Jay has worked at Elwood for 16 years and served 3 terms on the ISNA board. He is now a member of the ISNA Bylaws Committee. He is always looking to improve the financial positions of school food service operations when attending the national SNA shows, SNIC, LAC and ANC.

Elwood has been a customer of PCS for 15 years and they love the back of the house applications due to the ease of retrieving needed data and reports for both the state and Administrative Office. They are also using touch screens and are very pleased with the ease of menu updating and student service. With the addition of Mobility this year, the data between the Food Service office and the building level is much more efficient. Right now, PayPAMS is being implemented to improve services for the district’s parents and students.

Jay is proud of the the 16% increase in participation at their Jr/Sr High School after redesigning the cafeteria to include three separate dining options, including the International Café, Pizza and More and Panther Favorites. The international line has been a huge success with students trying new and exciting menu offerings on a daily basis.

“PCS is always there with quick and helpful service. They work closely with our IT Department to work through the challenges within our network. I continue to recommend PCS to other districts throughout Indiana. I especially appreciate the year end reporting and the detailed information that I can retrieve. I continue to learn about the reports that are available with the help and encouragement of my representative. Elwood Community School Corporation is very pleased to be a long time customer of PCS and look forward to a continued relationship as we continue to grow and expand our operations.”

Customers in the News

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Manteca High School Students Can Earn Money Working On District’s Farm
Manteca Unified School District, CA

School farm: Growing success – Everything from biochar project to honey production
Manteca Unified School District, CA

LCS considers pushing back high school start times
Leon County Schools, FL

Technician of the Month

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Chris CChris Costa
Support Leader

Chris has been with PCS for over 7 years. During this time, he managed many district implementations. His knowledge in hardware and POS makes him a key player for the Support department. He has served as Team Leader for Support for three years and uses his talent to training new Support Technicians in the PCS products. Chris often serves as moderator for Year-End and Verification Webinars, recordings of which are provided as videos available on our support web site.

Terri Moreno Marks 20 Years at PCS

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TerriTerri Moreno
Accounting/Office Manager

If you’ve done business with PCS, you’ve no doubt met our accounting/office manager, Terri Moreno. Joining PCS in November 1995, Terri started as the general receptionist, moving on to support services and bookkeeping. In 1999 Terri became the PCS Office Manager with duties including all Accounting related services. Terri is the “go-to” person for anything involving purchase orders, invoices, and maintenance contracts.

Terri is the proud mother of two daughters, a son who is a police officer, and has four grandchildren. She loves to walk and exercise her sea legs on an occasional cruise.

“I enjoy working with the staff at PCS and the interaction with my clients who I have worked with on a daily basis for many years. I feel like I know many of you personally which helps to make my job a rewarding experience.”

PCS helps support “Alternative Serving Areas” in South Carolina Districts – Beaufort County School District

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Beaufort County School District – “‘Grab-and-go’ lunches prove to be a hit with students at Hilton Head Island High”

A pilot lunch program now allows high school students to get their meals at one of five locations, each with its own menu. They also have a choice of where to eat. Many students take their lunches to classrooms where they can get tutoring, make up missed assignments or just get started on homework. Principal, Amanda O’Nan says that “Lunchtime” is now referred to as “Independent Learning Time.”

Full Article Here

Kids in cafe - Beaufort County

 

 

 

 

 

 

Food in hallway with no sunlight - Beaufort County

PCS helps support “Alternative Serving Areas” in South Carolina Districts – Lexington and Richland 5

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School District Five of Lexington and Richland Counties – “Elementary School equivalent of Meals on Wheels”

Last summer a food truck started to deliver lunch to 90 children in two apartment complexes when schools were out of session. The truck was converted from a mail truck to a “mobile Kitchen” that keeps the food at the needed temperatures. Now that schools are back in session, the food truck provides an alternative serving area at the school.

Full Article Here

Lexington richland 5 food truck

Report On CSNA 63rd Annual Conference

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This year’s CSNA was the next best thing to Comic-Con. David Dittlinger and Judi Dugan liked Star Trek theme, but did not appear in costume 🙁 PCS was honored to be featured by our friends at Ontario Montclair in their awesome technology presentation. Their presentation was really entertaining, worthy of Hollywood, in addition to being informative!

Judi with Adriane Robles & Ponciano Vidaurri from San Bernardino City Unified School District

Judi with Adriane Robles & Ponciano Vidaurri from San Bernardino City Unified School District

Judi with Betty Crocker, James Senteno, Eric Holliday & Artie Ayon from Alvord Unified School District

Judi with Betty Crocker, James Senteno, Eric Holliday & Artie Ayon from Alvord Unified School District

PCS Support Gains High Customer Satisfaction Rating

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We are very pleased to report that for the months of August and September, our busiest months of the year, our customers gave PCS Support a very high “Customer Satisfaction” rating. The support team performed in an outstanding fashion resolving customer issues and assisting customers to get the year going on the right foot.

In addition, there were fewer calls during August and September this year than last year, even though this year we have more customers. Our emphasis on pro-active support through the use of video and live webinars is paying off to everyone’s benefit. So, congratulations to all involved for bringing us successfully through the challenges of year start.

SNA of SC 62nd Annual Conference

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Becki in the boothThe rains came down and our friends in South Carolina experienced historic flooding, as reported nationwide in all media outlets. But, the floods didn’t stop the SNA of SC 62nd Annual Conference.

We were proud to see the SC communities coming together to help each other out. Several of our own customers opened up their cafeterias and served meals to families who were displaced by the floods. At the conference in beautiful Myrtle Beach this year donations were made to go towards helping with the recovery. We are certain they will be put to good use and help to restore what was lost within the community. Despite the devastation, the weather was beautiful for the conference week.

We were proud once again to be a sponsor and participate to in the Dr. Vivian B. Pilant Scholarship Golf Tournament. Our own Becki Rogers was on the conference planning committee this year. Seeing all that goes into planning these events and following them through to fruition is a real learning opportunity with a great reward. Becki is also serving on the SNA of SC Industry Advisory Committee for the 2015-2016 year. PCS values our relationships with our customers and welcomes opportunities to serve you within your local SNAs. Together there is nothing we can’t accomplish.

Becki with Alexis Shook from Sumter School District

Becki with Alexis Shook from Sumter School District

NYSNA 64th Annual Conference Report

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Bhaumik Thaker attented this Year’s NYSNA Conference and was happy to report that attendance was even better than last year. It was a pleasure getting together with some of our customers, Lisa Ostrowski from North Colonies Central Schools, Cathy Drumm from Hudson City School District & Linda Lee and Carlene Evans from Shenendehowa Central School District. The industry dinner and Breakfast was a great opportunity to meet new people on a more personal level.

Bhaumik and Lisa

Bhaumik and Lisa

Bhaumik Linda and Carlene

Bhaumik Linda and Carlene

Bhaumik and Cathy D.

Bhaumik and Cathy