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Viewing posts from: October 2014

New Regional Sales Director

Dave Smith
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Uncategorized

Introducing Our New Regional Sales Director

BhaumikWe would like to welcome Bhaumik Thaker to his new position as Regional Sales Director and Account Representative for Delaware, Pennsylvania, New York, and Connecticut.

“B” as we affectionately call him, brings a tremendous amount of experience to his new position, which his customers will find most valuable moving forward. He started with PCS seven years ago as a junior support technician, then serving as a support supervisor, team leader, and most recently performing Quality Assurance for the RightNOW central office software development team. Many of you probably have talked to “B” on the support line or met him at one of the SNA conferences. He is looking forward to getting reacquainted with many of you, as well as meeting new customers. Congratulations to Bhaumik on his new position!

 

Social media impact on business reputation

crystal
2 comments
Marketing, Social Media, Uncategorized

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2014 Crystal Conference

crystal
0 comments
Editorials, Marketing, Uncategorized

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Bussines Editorial

crystal
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Business Ideas, Editorials, Marketing, Uncategorized

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Aliquam ut nunc vehicula enim tincidunt

crystal
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Editorials, Social Media, Uncategorized

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Advice from Support

admin
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Newsletter Item, Uncategorized

Advice from Support

Due to the well-planned webinars, documentation, and videos this year, we’ve had a 40% decrease of support calls compared to this time last year regarding Verification. Now that year start is over and verification is well on its way, we are busy testing the new versions of RIGHTrak and FASTrak.

Some of the features include:

  • An enhancement to the Sales and Meal Counts Report to show meal counts without decimals.
  • An enhancement to the Register Report with the ability to query by cashier.
  • Enhancements to the Event Log in FASTrak to query by cashier and/or transaction amount.
  • The most anticipated item of the year: Mobility as a service in RIGHTrak rather than as a separate agent (program). This eliminates problems that result from rebooting servers.

Featured Employee -October 2014

admin
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Newsletter Item, Uncategorized

Featured PCS Employee

Juan M - TechJuan Morales

Support Technician

Juan Morales, took more support calls than anyone else during this year’s school start, so needless to say, he is a hard worker and very dedicated technician. His background in hardware and software makes him a big asset for the support team. He is a Tech of many hats, supporting the RIGHTrak, FASTrak, and NetPOS, as well as the new cloud based SDMS and QSP4 systems. Plus, Juan handles the PayPAMS escalation tickets.

“Juan is so nice and pleasant to talk to. He is very friendly, I even got a little giggle out of him. I really am computer challenged, so talking to him gives me confidence.”

Cindy Robson – Aurora Public Schools, CO

Featured Customer

admin
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Customers, Newsletter Item, Uncategorized

carltonrobertsCarlton Roberts

Director, Child Nutrition

Tuscaloosa City Schools, AL

Carlton has served Tuscaloosa City for 26 Years. Recently Carlton expanded the school services to included a Cafe at the Central Office, to make it convenient for employees to eat on campus. Carlton is currently in the process of providing dinners for the all after school programs. Along with implementing the New Meal Pattern he has started a full salad bar at all 19 schools, breakfast in the classroom, and this year has instituted CEP.

In addition to his work at TCS, Carlton is the State Conference Exhibits Coordinator and serves as the go between with vendors and the state association. As Multi Unit Chair he represents Directors throughout Alabama promoting the State Association’s Plan of Action along with many other responsibilities.

Carlton just received his Associate Of Arts Hospitality, Travel and Tourism degree and Bachelor of Science in Business degree from University of Phoenix.

Free Online Cashier Training

admin
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Newsletter Item, Uncategorized

Free Online Cashier Training from Child Nutrition Training Solutions

Check out this free online resource for cashier training, providing the ins and outs of recognizing a reimbursable meal. It’s a fun, interactive, and instructive experience for your cashiers!

Click to go to Online Cashier Training

TIPs

admin
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Buying Group, Uncategorized

Formerly known as TIPS/TAPS, TIPS is “a purchasing cooperative serving public and private school districts, colleges, universities, federal, state, county and city municipalities”

TIPS is an interlocal cooperative purchasing system that provides schools with the legally required competition for contracts on commonly purchased items while saving the cost of going through a competitive RFP process.

Schools (or other government entities) can purchase from Vendors with approved bids and bypass the RFP process altogether. This means that school Districts in TIPS/TAPS states DO NOT need to do an RFP; they can simply purchase directly from an approved bid

You can purchase PCS products and services through TIPS if you are located in any of the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington DC, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri,Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Wyoming.

For more details and to become a member of TIPs, visit their web site at http://www.tips-usa.com

PCS is an approved TIPs vendor for Cafeteria Point of Sale Software and Hardware (Contract Number 1122112.)