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Viewing posts from: February 2014

SNC – 2014

Dave Smith
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School Nutrition Industry Conference

Gabe Aiello and Regional Sales Director Denise Lessard attended SNIC. As always we are happy to renew acquaintances and catch up with old friends. Attendance was greater than ever and the General Sessions concentrated on great marketing ideas. PCS customers were well represented with three present and former customers receiving FAME awards and Jessica Shelly (former Fame Award winner, Cincinnati PS) and Bertrand Weber (Minneapolis PS) serving as panelists for the USDA update session.

Congratulations to FAME Award winners!

Jane Wynn, MS, LDN, winner of the Gertrude Applebaum Lifetime Achievement Award. Jane was President of the national Association in 1987-88 and is retired school nutrition director of the School Board of Broward County, FL

Bertrand Weber, winner of the Silver Rising Star Award, director, culinary and nutrition services, Minneapolis Public Schools.

Reginald Ross, winner of the Silver Spirit Award, former area supervisor, Charlotte-Mecklenburg Schools, NC.

 

Technician of the Month

Dave Smith
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Mark McConnell-Bailey

Mark has a rare and enviable ability to find a simple solution to the most complex problems. In the past months, Mark has done on-site and over the phone installs for PCS and delivered 100% customer’s satisfaction.

“Mark was absolutely awesome and saved us!!!”

Rebecca – Beaufort County School District

“Mark was very friendly and helpful!!”

Kelly – Oceanside Unified School District

 

Technician of the Year – 2013

Dave Smith
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Rangy Abines

Between January 1, 2013 until December 31, 2013, well over 13 thousand support calls were handled. We would like to congratulate Senior Support Technician, Rangy Abines taking the most calls. Michael Mildorff and Olga Vishnyakova follow.

Tech Tip of the Month

Dave Smith
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Chris Costa hosted a webinar on January 24, 2014 for the upcoming RIGHTrak’ Enhancements. You can visit the On Line Help Center for the New Features Webinar and release notes.

Call PCS to request a user name and password

 

Customer of the Month

Dave Smith
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Diane Fischer, Food Service Secretary

Bloomington Public Schools #271, MN

“I have been with Bloomington Schools for 33 years, most of them in Food Service. Our district has been with PCS since 1989. We started with the original stop and go light card readers, moved to POS-5’s and eventually went to the Breeze touch screens. We use TrakNOW for inventory and have Netcash machines to accept prepayments in all of our secondary sites. I have thoroughly enjoyed my years with Bloomington Schools and its partnership with PCS.”

Bits and Bytes of School Meal Management

Dave Smith
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The School Nutrition Magazine, January technology article, titled “Bits and Bytes of School Meal Management“, seeks to “lift the curtain” and see what challenges technology providers face, in providing the best solutions for their customers. Our Director of Product and Business Development and member of the SNA Industry Advisor Board, Gabe Aiello, comments along with other top technology company representatives. *Article is on pg. 38.

PCS News February 2014

Dave Smith
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We hope that everyone has enjoyed their holidays and started the New Year with renewed energy.The pre and post holiday season is the busiest we have seen in a number of years. There are so many challenges facing our industry at this time and we are working hard to provide new and improved technology solutions as quickly as we can.

On that note, we want to remind all of our customers of that we are continuing to improve our technology on all existing systems. This year you will see significant upgrades to RIGHTrak, TrakNOW and PayPAMS. Our fully cloud/web based POS offering, which has been available since July, now has a number of successful installations. Whether new or improved technology is on your agenda, please contact your Account Representative to set up a meeting with one of our Product Specialists to see options that make the right fit for your district’s IT environment.