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Viewing posts from: December 2013

SNA State Conferences

Dave Smith
Newsletter Item, Uncategorized

October and November were busy months for PCS. There were four annual conferences and an industry seminar where PCS was represented.

On October 29th, Dave Smith, PCS Document Manager, attended the 62nd Annual Conference of the SNA of Massachusetts at the DCU Center in Worcester, MA. The attending members of the SNA of MA were able to visit with nearly 160 exhibitors displaying everything from food and kitchen equipment to School Food Service Management Software and Point of Sale Hardware. Dave had the opportunity to visit with quite a few of our current customers, and the consensus seemed to be one of high satisfaction with the performance of PCS systems and especially the PCS Support Team. Everyone he talked to had a successful year start up and was looking forward to the rest of the school year.

Regional Sales Director, Becki Rogers, had a great time meeting people in Myrtle Beach, SC, at the SNA of SC 60th Annual Conference in mid-October. Ginger Weekly, from Beaufort County School District, joined Becki in our booth and was a great help. As a customer, Ginger lent her unique perspective regarding PayPAMS support for other school functions in addition to meal payments.

Also in October, Regional Sales Director, Denise Lessard, and General Manager, David Yaniv, received a warm welcome at the Florida SNA Industry Seminar, Commodity & Equipment Expo. The seminar was small and intimate, allowing Denise to meet with each person who visited our booth. A raffle was conducted and Sylvia Reinhart of Collier County was the winner. Congratulations Sylvia!

Sr. Support Technician, Bhaumik Thaker, scored a home run at the NYSNA 62nd Annual Conference, held the first week in November in Rochester, NY. Everyone loved the PCS baseball giveaways that went with the conference theme.

Regional Sales Director, David Dittlinger, and TrakNOW Sr. Implementation Specialist, Judi Dugan, helped customers and attendees alike Gear up for Change at CSNA 61st Annual Conference. Sunny California weather and a great turnout made for a successful show.

Tech Tip of the Month December 2013

Dave Smith

One of the most important things you do every day is to backup your files. RIGHTrak and FASTrak include many options for backing up data files. Look in the Maintenance Menu and you’ll see choices such as: Quick Full Backup to Hard Disk, Diskette/Removable Media Full Backup, Diskette/Removable Media Custom Backup, Special Backup, and Full Archive Backup to Any Drive.

The Day End Procedure in FASTrak automatically performs a Quick Backup to Hard Disk, and backup to removable media. We recommend that you use a flash drive as your removable media. And don’t forget to keep your flash drive in a separate and safe place, apart from your computer.

Check in with your IT department for any additional recommendations they may have, based on the District’s data backup policies, so that you can quickly recover from a data disaster.


Technician of the Month December 2013

Dave Smith
Newsletter Item, Uncategorized

In his short time as a Technician, Michael has taken on many projects, including new customers and installations. Michael excels at customer service and is known for being well organized. Appreciated by many customers, Mike is often described as a “very knowledgeable, patient, and helpful” technician.

“I really appreciate Michael Mildorf’s patience – explaining and walking me through each step -and diligence of checking and double checking everything. He was very helpful, was able to resolve the problems and provided excellent customer service. THANK YOU Michael Mildorf!!!”

Marie – Charter Oak U.S.D.

“Michael was quick and we got back in the serving mode quickly.”

Holly – Limestone County Schools


Customer of the Month December 2013

Dave Smith
Customers, Uncategorized

This month’s featured district is Vista Unified School District in California. Child Nutrition Director, Brock Smith had a bold initiative to change out his point of sale as well as his production and inventory systems for this school year. Brock has an exceptionally dedicated staff that supported the decision to go with PCS and have everything up and running for the new school year. Judi Luna, Supervisor, was a key player in getting the system set up, as well as training the managers and cashiers. Application processing, headed up by Vanessa Luna, integrates seamlessly integrates PCS and the Rocket Scan program for scanning and on-line applications. Amy Haessly, Supervisor, was also instrumental in providing support to the managers and cashiers by defining processes that would help them meet their needs. Sheri Tarrant, Vista’s CNS Accountant, worked diligently with PCS to link the new systems with her existing accounting system. Vista Unified’s recent implementation of PCS’s back office will allow the district to finally take control of their food costs, which is becoming more important every day. We are glad to have you as part of the PCS family.